Glossop Caravans Aftercare

Finally managed to book our new van in for the wet locker to be fitted on Saturday 22nd January.  We bought the van in August and we were promised faithfully that all the extra jobs would be done for our collection date.  No such luck!  I can't quite believe it, but it has taken us months of writing complaint letters, phone calls and personal visits to the show room to finally get them to book it in for the locker to be fitted.

Great, I hear you say. No.  Not great.  Just had a phone call from them to say they are just putting on the electrics now and it should be ready for Saturday first thing.   There are no electrics on a wet locker!  Also, they told us that they could not put it where we wanted it, near the front of the van, so they have put it near the door.  I maybe wouldn't have minded so much, but they didn't even call us to check that this was OK.  They just went ahead and fitted it. 

So now we have a wet locker fitted which is taking up valuable storage space under the seating, plus, I am not convinced that they have indeed fitted a wet locker at all, but may have put in a battery box.  Which we don't need.

Yes, I am having a rant.  I did not want to believe what I was told by other dealers when we were looking for our new Swift Europa, but it seems they were correct after all.  The after care service you receive at Glossop caravans is non-existent. 

Anyway, on other news we visited the caravan show on Sunday.  Great day out.  Lots of vans to look in, food to try at the farmers market and plenty of offers to be had.  Plus, there was a company called Caravan Care Ltd.  They are a mobile caravan servicing and repairs company who will visit your home and fix any problems with your van that you may have.  They will also service it for you too and are NCC approved, so it won't affect your warranty.  Check them out on this link:  www.caravancarecheshire.co.uk so at least we won't need to use Glossops anymore.